Refund policy

Refund Policy

At Meroda, customer satisfaction is our priority. We offer a 30-day refund policy to ensure you are completely satisfied with your purchase.

Refund Eligibility

You may request a refund within 30 days of receiving your order, provided that:

The product is unused and in its original condition
All packaging, labels, and documentation are intact
The product has not been damaged due to misuse or neglect

Non-Refundable Items

The following items are non-refundable:

Products purchased on final sale (clearly marked at checkout)
Customized or personalized items
Products damaged due to customer mishandling
Items returned after 30 days

How to Request a Refund

To initiate a refund, please contact us at merodaservice@gmail.com with your order number and reason for the refund. We will provide return shipping instructions. Once we receive and inspect your return, refunds will be processed within 7-10 business days to your original payment method.